|
 |
 |
 |
 |
|
 |
 |
 |
|
 |
|
|
|
|
|
| |
If you are looking
to spend a winter working in Val d'Isere and would like to work
for a young, lively company who sell catered & self catered
holidays in addition to seasonal/long lets, please read the
job descriptions relating to each post available and if you
fit the bill contact us
enclosing your CV and a covering letter explaining why you think
you are suitable.
In order to work for us you must have the following (except for the Val Service Semi Skilled Labourer job):
1. UK National Insurance number. If not, you will need one and not a temporary one.
2. UK bank account. You would need one and in order to get one you need a utility bill in your name. We are not legally allowed to pay anyone else on your behalf (i.e. in to another bank account).
3. An EU passport or valid French working VISA (NOT UK working VISA)
4. New European Health Card (EHIC) which replaces the E111. Applications can be made online at www.dh.gov.uk/PolicyAndGuidance/HealthAdviceforTravellers/ then click on new European Health Card. |
|

Staff day out, May 06, Go-karting, Annecy

The podium. Winners = Phill Robinson (accountant), Rob Jennings (Maintenance). May 06

Staff Christmas Dinner

Staff Day Out

Christmas Day drinks & Secret Santa
|
|
| |
Back
to Top |
|
|
| > |
Val dIsere
a great place to work |
|
|
| |
Val dIsere is
always a popular destination for winter workers and that has
to be a combination of the amazing skiing and the social life.
We dont deny that Val is as famous for its party atmosphere
as it is for skiing.
The one advantage of working for Mountain Rooms & Chalets
in Val dIsere is the fact that you are guaranteed a job
in the resort as we are specialists in Val only = no waiting
for placements and ending up in a dead end ski resort with all
your friends elsewhere.
So when you are thinking of working in Val, think about us carefully
as there are more considerations than meet the eye! |
|
|
| |
Back
to Top |
|
|
| > |
Who are we? |
|
|
| |
If you are considering
a winter in Val dIsere and you have read our Job Descriptions
and you want to contact us about a job, we expect you to know
something about us. You should want to know about the company
you want to work for too. So read the site, read About Us, read
the home page and do your research.
We have developed a reputation over the years of truly looking
after our staff. We are small enough to care and that means
we take you on staff days out, we have a Christmas dinner together,
we do Secret Santa, we have drinks at our house (Debbies),
we have an amazing staff day out at the end of the season and
we have weekly staff meetings to discuss the positive parts
of the week as well as what might have gone wrong and what to
expect for the following week. Its all good. Communication is
key and we encourage this and we motivate along the way. Its
a long season in Val, much longer than in other resorts so we
ensure you enjoy it as you do your job. |
|
|
| |
Back
to Top |
|
|
| > |
What to think about |
|
|
| |
There are so many
things to think about when chosing where to work and who to
work for. A few things people forget include: |
|
|
| |
|
|
|
|
| |
 |
Where is
the company based?
Will you get allocated a resort on your start date or will you
be guaranteed the resort of your choice.
We are based and operate in Val so if you work for us, you will
be doing a winter in Val dIsere, France. |
|
|
| |
|
|
|
|
| |
 |
What are the staff apartments like?
This is a key question to any winter employee. How many people
will you be sharing with, where is the company located and
if miles away, how are you expected to get to work.
With us you live with others but you are not crammed in properties,
you have a separate sitting room (meaning nobody sleeps in
corridors or living rooms) and you live bang in the centre
of Val dIsere so getting to work is easy. |
|
|
| |
|
|
|
|
| |
 |
How much
support do I get from head office?
People never think about this until they are stuck in their
chalet without their shopping or a guest has a broken leg and
they expect you to know how to deal with it or if you are really
unlucky, you have a very unhappy client on your hands and you
feel very hard done by.
Well, we employ an Operations Manager who gives you as much
support as you need. Not only that, I (Debbie, Owner/Operator)
am in resort to deal with anything deemed necessary for me to
get involved in. I am in the office daily and I get very involved.
This means a huge amount to everyone on the team including the
Ops Manager. No calling head office in London who are not there
at weekends or waiting for an answer, if you need something
or have forgotten to get something we are on the case immediately. |
|
|
| |
|
|
|
|
| |
 |
What is
the companys history of complaints?
This is an interesting question as it relates to so many parts
of the holiday sold to the client. We hear of so many disgruntled
clients for many reasons but one huge area of discontent is
food and wine. So many companies have small food budgets not
enabling any standard of cook to purchase anything decent and
to serve good food. This makes a difference to the enjoyment
of your job as well as the satisfaction of your clients. Same
goes for the quality of wine.
We have one of the best budgets of all companies in Val dIsere.
Chefs and hosts can serve a very high standard of food and we
purchase very good quality, wine. This means we very very rarely
get complaints and clients leave very happy. |
|
|
| |
|
|
|
| |
So look through the
job descriptions to see if anything suits your skills. If so,
please email us debbie@mrooms.co.uk
and we can go from there. |
|
|
| |
Back
to Top |
|
|
| |
|
|
|
| |
OPERATIONS |
|
|
| |
|
|
|
| > |
Operations Manager
POST
FILLED |
REPORTING
RELATIONSHIPS
The Operations Manager will report to Debbie White, Director of Mountain Rooms & Chalets & Val Service.
OVERALL PURPOSE
To set up, action, process, handle, run, supervise, direct and close down the operations element involved with our winter rental programme in Val d’Isere to include catered & self catered holidays and seasonal lets.
See organisational chart attached to understand our structure.
PRINCIPAL ELEMENTS/RESPONSIBILITIES |
 |
To set up and close down the resort in terms of opening properties, managing cleaning, opening office, re-connecting telephones, electricity meters, checking inventories (seasonals only), making ready for first rentals, re-activating commission accounts & supermarket accounts. |
 |
To oversee & manage the resort office based in 4 Property/ The Mountain office to include meet incoming guests/greet/ answer queries guests may have/book & process various services, distribute keys, deal with seasonal tenants |
 |
To schedule & manage changeover logistics to include departure planning, arrival planning. |
 |
To schedule cleaners for Val Service (our maintenance/cleaning company) as and when required. |
 |
Check properties once cleaned on change over day |
 |
Check scatered properties are ready and monitor our chefs daily (in terms of cleaning, on menu, general maintenance of their chalets). |
 |
To collect accounts from scattered staff every Sunday, check them and hand to accounts. |
 |
To show seasonal tenants to their property & do full inventory & check properties once a month and manage any conduct problems that may occur (very rare to have this type of problem). |
 |
To oversee & manage cleaners time sheets as you give them keys. Cleaners are not to be left to do this themselves. |
 |
To issue maintenance job sheets to our maintenance company, Val Service as and when staff or guests inform you of any work required & get approval to do work from the appropriate owner. |
 |
To oversee and monitor any bookings made in the resort office to include collection of payment and liaising with the Reservations Manager to update the planning. |
 |
To collect monies required for outstanding lift pass invoices, extra linen or upgrades. Complete the necessary paperwork for accounts and hand money over to account direct and ensure Reservations know monies have been paid. |
 |
To handle guest welfare. Visit every property Tuesday afternoons to check in with clients and do check outs Friday nights in each property. |
 |
To manage resort staff and their general welfare by holding weekly meetings and maintaining morale, standards and discipline. |
 |
To inform Debbie White of owner arrivals and involve yourself in maintaining good relations with them by meeting their requirements and prioritizing their arrival. |
 |
To collect, collate and analyse client questionnaires on a weekly basis then hand them to Debbie White to see. |
 |
To manage and act on emergency calls outside office hours by monitoring your mobile phone at all times (shared with Assistant).
To supply Debbie White with a Resort Report if deemed necessary and hold regular meetings where appropriate. |
 |
Such other duties as the management may from time to time reasonably require. |
SALARY & PACKAGE
Salary available on request.
Accommodation with linen on a shared basis in resort, ski insurance, full season lift pass provided on a monthly basis, travel to and from London using an Easy Jet airport (no cash alternative given), ski hire.
First pay packet issued end December. Pay slips distributed in Val. Last pay packet issued end May.
You must have a UK bank account and a UK National Insurance number.
HOURS OF WORK
General hours =8.30 am to 12.00 pm and 3.30 pm to 8 pm Sunday to Friday (with a day off in week). All day Saturdays from 8.30am.
PLEASE NOTE these are rough working hours as the tourist/service industry is unpredictable and circumstances dictate hours.
You have 1.5 days off a week.
|
| CONTACTS |
 |
Val Service for maintenance, linen & cleaning services. |
 |
Owners who visit resort. |
 |
Clients to include weekly guests and seasonal tenants. |
 |
Local services e.g. ski hire shops, ski lesson agents, restaurants, STVI for lift passes, wine merchants, cleaning suppliers |
 |
The concierges of large blocks where we have properties. |
LOCATION OF EMPLOYMENT
Val disere, France.
PRACTICAL REQUIREMENTS |
 |
Operations background essential |
 |
Knowledge of spoken & written French is essential. |
 |
Outstanding organization skills |
 |
Flexible approach |
 |
Full driving licence |
 |
Experience in dealing with staff, general public & suppliers. |
 |
The job may require working unusual hours if a client has a problem outside normal office hours. |
 |
Start: Tuesday 13th November 2007
Finish: Thursday 8th May 2008 |
| NOTE: This job description
does not form part of the contract of employment |
| email us at sales@mrooms.co.uk if you are interested in this post |
| Back
to Top |
|
|
|
| |
|
|
|
| > |
| Assistant Operations Manager |
REPORTING RELATIONSHIPS
The Assistant Operations Manager will report to the Operations Manager.
OVERALL PURPOSE
To work with the Operations Manger to run, administer and direct our winter programme in Val d’Isere to include catered & self catered holidays and seasonal lets.
See organisational chart attached to understand our structure.
PRINCIPAL ELEMENTS/RESPONSIBILITIES: |
 |
To set up and close down the resort in terms of opening properties, managing cleaning, opening office, re-connecting telephones, electricity meters, checking inventories (seasonals only), making ready for first rentals, re-activating commission accounts & supermarket accounts. |
 |
To manage the resort office based in The Hub internet café/shop to include meet incoming guests/greet/answer queries guests may have/book & process various services, distribute keys, |
 |
To schedule & manage change-over logistics to include departure planning, arrival planning. |
 |
Ordering linen & scheduling cleaners for weekly change-over. |
 |
To schedule cleaners for Val Service (our maintenance/cleaning company) as and when required. |
 |
To order & hand out pre-purchased lift passes to clients on their arrival & administer all paperwork/money & accounts relating to in resort purchases. |
 |
To issue maintenance job sheets to Val Service as and when staff or guests inform you of any work required. |
 |
To be responsible for all literature and its production provided in our portfolio of weekly and seasonal properties e.g. signage & information packs. |
 |
To cover Operations Manager during weekly 1.5 days off both in the office and out and about. |
 |
To perform a key inventory at the start/middle & end of the season. |
 |
To meet & greet seasonal tenants and hand over to Ops Manager to take to property & do a full inventory. |
 |
To provide support to Operations Manager. |
 |
To manager emergency calls outside office hours by monitoring your mobile phone at all times. |
 |
Such other duties as the managements may from time to time reasonably require. . |
SALARY & PACKAGE
Salary available on request.
Accommodation with linen on a shared basis in resort, ski insurance, full season lift pass provided on a monthly basis, travel to and from London using an Easy Jet airport (no cash alternative given), ski hire.
First pay packet issued end December. Pay slips distributed in Val. Last pay packet issued end May.
HOURS OF WORK
General office hours = 8.30 am to 12.30 pm and 3.30 pm to 8 pm Sunday to Friday. All day Saturdays from 8.30am.
You have 1.5 days off in the week to be taken Wednesday & Thursday to work with the Ops Manager.
PLEASE NOTE these are rough working hours as the tourist/service industry is unpredictable and circumstances dictate hours.
CONTACTS
Your working contacts over and above resort staff will be: |
 |
Val Service for maintenance, linen orders & cleaning jobs in resort |
 |
Owners who visit resort or call the office for any given reason. |
 |
Clients to include weekly guests and seasonal tenants. |
 |
General public who visit the shop who often need directing. |
 |
Local services e.g. ski hire shops, ski lesson agents, restaurants, STVI for lift passes. |
 |
Agent reps. in resort (these are our agents) and their UK office reference arrival and departure times for travel. |
LOCATION OF EMPLOYMENT
Val disere, France.
PRACTICAL REQUIREMENTS |
 |
Customer service background. |
 |
Relevant operations experience within the ski industry. |
 |
Strong people & communication skills is essential as you are managing an office open to the public. |
 |
Ability to work under pressure as the office gets busy. |
 |
Knowledge of spoken & written French is useful |
 |
Organised & tidy! |
 |
Flexible |
 |
The job may require working unusual hours if a client has a problem outside normal office hours. |
 |
Start: Tuesday 13th November 2007
Finish: Thursday 8th May 2008 |
| NOTE: This job description
does not form part of the contract of employment |
| email us at sales@mrooms.co.uk if you are interested in this post |
| Back
to Top |
|
|
|
| |
|
|
|
|
| > |
|
|
|
|
| |
|
|
|
|
| |
CHEFS/HOSTS/CLEANERS |
|
|
|
|
|
|
|
|
| > |
| Chalet Host |
REPORTING
RELATIONSHIPS
Chalet Hosts/cleaners will report to the Resort Operations Manager.
OVERALL PURPOSE
To manage our range of apartments & chalets in terms of
cooking, cleaning & client servicing.
PRINCIPAL ELEMENTS/RESPONSIBILITIES |
 |
To manage the changeover of weekly
clients and the work associated with arrival and departure of
clients. |
 |
To liaise with clients on arrival,
during their stay and on departure. |
 |
To cook for clients who have paid for a Scatered
holiday to include breakfast, afternoon tea, 3 course evening
meal. |
 |
To clean for clients who have paid for a catered
holiday on a daily basis. |
 |
To manage a Scatered budget and produce accounts
for Scatered weeks. |
 |
To clean apartments & chalets
when required if you are not working in a catered apt./chalet
for the week. |
 |
To provide support to Operations
Manager & Debbie White, Director who will be in resort for
the duration of the season. |
 |
Such other duties as the management may from
time to time reasonably require. |
SALARY & PACKAGE
Salary available on request.
Accommodation with linen on a shared basis in resort, ski insurance, full season lift pass provided on a monthly basis, travel to and from London using an Easy Jet airport (no cash alternative given), ski hire, food allowance if not working in a catered chalet £3 a day added to your monthly pay packet.
First pay packet issued end December. Pay slips distributed in Val. Last pay packet issued end May.
You must have a UK bank account and a UK National Insurance number
HOURS OF WORK
A typical working day is difficult to predict as it depends how confident you are if you are on a catered week.
If you are not on cooking duties, we work to a rough schedule of 8.30am – 11.30am and 4pm – 8pm and all day Saturdays (changeover day). These are rough working hours, as the tourist/service industry is unpredictable and circumstances dictate hours.
You have 1 day off a week.
|
| CONTACTS |
 |
Val Service for maintenance &
linen orders in resort |
 |
Owners who visit resort or call
the office for any given reason. |
 |
Supermarket & food suppliers |
LOCATION OF EMPLOYMENT
UK & Val disere, France.
PRACTICAL REQUIREMENTS |
 |
You must have a cooking qualification
or proven track record |
 |
Knowledge of spoken & written
French is useful |
 |
Be comfortable having to Chalet
Host one week then perhaps clean the next if you are not cooking.
Being adaptable within the role is key. |
 |
Ability to work on your own in
properties and be trusted with your responsibilities |
 |
Depth of character to deal with
a vast range of personalities that stay in your property |
 |
Good presentation skills |
 |
People skills as you must interact
with clients, not hide in the kitchen! |
 |
Organised mind |
 |
The job may require working unusual
hours if a client has a problem outside normal office hours. |
 |
Start date, Tuesday November 21st 2006. |
 |
Finish date, Tuesday May 15th 2007. |
| NOTE: This job description
does not form part of the contract of employment |
| email us at sales@mrooms.co.uk if you are interested in this post |
| Back
to Top |
|
|
 |
|
|
|
|
|
|
| > |
| Chalet Host &
Cleaner Private Client |
REPORTING
RELATIONSHIPS
Chalet Hosts/cleaners will report to the Resort Operations Manager.
OVERALL PURPOSE
To manage a private client (a couple + 3 small children) as you would a catered client for 6-8 weeks of the 21 week season. When they are not in resort, help manage our range of apartments & chalets in terms of cooking, cleaning & general client servicing.
PRINCIPAL ELEMENTS/RESPONSIBILITIES |
 |
To manage the arrival and departure
of a private client and the work associated with this. |
 |
To liaise with them and their guests (where
applicable) on arrival, during their stay and on departure. |
 |
To cook for them to include breakfast, and
up to a 3 course evening meal. |
 |
To clean for them on a daily basis (apart from
on your day off) to include managing the washing & drying
of their clothes. |
 |
To manage and produce accounts for every visit. |
| When our private client
is not in resort, help manage the changeover of weekly clients
and the work associated with arrival and departure of clients.
As below. |
 |
To liaise with clients on arrival, during their
stay and on departure. |
 |
To cook for clients who have paid for a Scatered
holiday to include breakfast, afternoon tea, 3 course evening
meal. |
 |
To clean for clients who have paid for a Scatered
holiday on a daily basis. |
 |
To manage a catered budget and produce accounts
for Scatered weeks. |
 |
To clean apartments & chalets when required
if you are not working in a Scatered apt./chalet for the week
and when our private client is not in resort. |
 |
To provide support to Operations Manager &
Chalet Manager. |
 |
Such other duties as the management may from
time to time reasonably require. |
SALARY & PACKAGE
Salary available on request.
Accommodation with linen on a shared basis in resort, ski insurance, full season lift pass provided on a monthly basis, travel to and from London using an Easy Jet airport (no cash alternative given), transfer to and from resort (no cash alternative offered) ski hire, food allowance of £3 day if not working in a catered chalet that is added to your monthly pay packet.
First pay packet is issued December end, last one May end. You are paid on the last working day of each month. Pay slips are issued in resort.
HOURS OF WORK
A typical working day is difficult to predict as it depends
how confident you are if you are on a catered week.
If you are not on cooking duties, we work to a rough schedule
of 8.30am 11.30am and 4pm 8pm and all day Saturdays
(changeover day). These are rough working hours, as the tourist/service
industry is unpredictable and circumstances dictate hours.
You have 1 day off a week. |
CONTACTS |
| Your working contacts
over and above resort staff will be: |
 |
Our private clients |
 |
Val Service for maintenance & linen orders
in resort |
 |
Owners who visit resort or call the office
for any given reason. |
 |
Supermarket & food suppliers |
 |
Wine merchants |
LOCATION OF EMPLOYMENT
UK & Val disere, France.
PRACTICAL REQUIREMENTS |
 |
You must have good cooking skills but presentation
is not as important with the private clients as it is in our
weekly Scatered properties. |
 |
Flexible in your approach with the private
clients as they do not fall in to the normal catered
client category. It is more of a relaxed family atmosphere. |
 |
Spoken French & some written French is
useful |
 |
Ability to work on your own in properties and
be trusted with your responsibilities |
 |
Depth of character to deal with a vast range
of personalities that stay in |
 |
Good presentation skills |
 |
Organised mind |
| |
Sociable and happy to be around a family with small children |
 |
The job may require working unusual hours if a client has a problem outside normal office hours. |
 |
Start date, Tuesday Nov 21st 2006. |
 |
Finish date, Tuesday May 15th 2007. |
| NOTE: This job description does
not form part of the contract of employment |
 |
 |
| email us at sales@mrooms.co.uk if you are interested in this post |
| Back
to Top |
|
|
 |
|
|
|
|
|
|
| > |
| Cleaner & Host Assistant |
REPORTING RELATIONSHIPS
Cleaners/Host assistants will report to the Resort Operations Manager.
OVERALL PURPOSE
To clean our weekly property list and portfolio of managed properties, prepare and serve breakfast in our scatered properties and assist Chalet Hosts at evening meal time when over 6 people.
PRINCIPAL ELEMENTS/RESPONSIBILITIES: |
| |
|
| |
|
| |
|
 |
To liaise with the Operations
Manager to manage the cleaning schedule |
 |
To clean and make beds where applicable |
 |
To monitor cleaning material stock
and liaise with Ops Manager to re-order goods |
 |
To provide time sheets on a daily
basis for invoicing purposes |
 |
To work in scatered chalets serving breakfast and with chefs as a waiter, cleaner for evening meals and general interface with clients & kitchen when busy (on average = 8 weeks of the season). |
 |
To provide support to the team
as the Ops Manager sees fit |
 |
Such other duties as the management
may from time to time reasonably require. |
SALARY & PACKAGE
Salary available on request.
Accommodation with linen on a shared basis in resort, ski insurance, full season lift pass provided on a monthly basis, ski hire, travel to and from London using an Easyjet airport (no cash alternative offered if you do not take take a return flight & transfer).
First pay packet is issued December end. You are paid on the last working day of each month. Pay slips are issued in resort. Last pay packet issued end May.
HOURS OF WORK When cleaning only, we work to a rough schedule of 8.30am – 11.30am and 4pm – 8pm and all day Saturdays (changeover day).
When in a scatered chalet, your day will start with breakfast, you then do the daily clean and leave the chalet. You will then return to the property with the Host to assist for evening meal time at a time determined by the Host. Generally around 5-6 pm.
These are rough working hours, as the tourist/service industry is unpredictable and circumstances dictate hours.
You have 1 day off a week.
LOCATION OF EMPLOYMENT
UK & Val disere, France.
PRACTICAL REQUIREMENTS |
 |
Good cleaning skills & attention to detail. |
 |
Flexibility |
 |
Waiting skills essential |
 |
Good people skills |
 |
Ability to prepare breakfast including cooking bacon & eggs (various ways), porridge. |
 |
Self-motivated as majority of your time is spent working on your own or with one other person. |
 |
Good people skills |
 |
Ability to work within a given time frame |
 |
Start date, Tuesday November 21st 2006. |
 |
Finish date, Tuesday May 15th 2007. |
| NOTE: This job description
does not form part of the contract of employment |
| email us at sales@mrooms.co.uk if you are interested in this post |
| Back
to Top |
|
|
 |
|
| |
|
|
|
|
| |
LAUNDRY |
|
|
|
|
|
|
|
|
| > |
|
|
|
|
|
|
|
|
|
| > |
|
|
 |
|
| |
| | |